ICARE - Shared Principles

Our Shared Principles define who we at McKesson are and where we are going.

In short, it’s about values. Our values — the ICARE Shared Principles of Integrity, Customer-first, Accountability, Respect, and Excellence — are at the very heart of McKesson. They motivate us to deliver return on investment for our partners, push us to create a positive environment for our employees, and guide us as we strive to help our customers succeed.
You’ll find our principles at work in everything we do. Learn more about how they help us deliver better products and solutions to our customers every day—and inspire us to go a little further.

These five core values include:

Integrity
We do what's right. Integrity is the impartial and honest standard by which we make decisions and take actions, large and small, every day. In our business, integrity is mandatory, not optional.

Customer-First
We succeed when you succeed. We put our customers first, no matter what job we hold, no matter whether we work alone or as part of a team. A customer is anyone, even a coworker, to whom we have a responsibility to help succeed.

Accountability
We take personal responsibility. We accomplish on time, on budget, as promised. Part of accountability is pulling your weight as part of a team and actively sharing information and effort.

Respect
We treat people with dignity and consideration. We are diverse as people and professionals, yet our success depends on our mutual trust and teamwork. Diversity builds strength in our team. We are strongest when we are respected by our colleagues and encouraged to contribute to our highest capabilities.

Excellence
We insist on quality. Even as we challenge each other to the highest level of achievement and quality, we also understand that growth is born from risk.